CCTV drainage survey identifies a leaking gully near residential damp

A homeowner contacted First Action Drainage after noticing damp in part of their property. We attended the following day with CCTV drainage equipment and identified significant cracking and leakage from a rear rainwater gully close to the affected area.

The customer needed to understand whether a drainage defect was contributing to the damp. A visible internal symptom did not establish the condition of the external drainage, so an investigation was needed before a repair could be specified.

Investigating the nearby drainage  Our engineer carried out a CCTV drainage survey the day after the enquiry. The investigation identified significant cracking and leakage from the rainwater gully at the rear of the property, local to the damp problem.

Agreeing and completing the repair  Repair costs were approved on the same day as the survey. We then rectified the identified drainage issue so the customer could address the moisture already present inside the property.

Drying the affected areas  The customer used drying equipment following the drainage repair. No further damp or water damage has been reported since the work, based on the customer outcome provided to FAD.

The survey identified a specific leaking drainage feature close to the damp area and enabled a targeted repair. After the drainage issue was rectified and drying equipment was introduced, the customer reported no return of the damp or water damage.